Customer Service

Your Wine Order Sequence

1. We send you a receipt via email when you place your order confirming your purchase.

2. Within 2 business days, you will receive a second email with your UPS tracking number confirming the item(s) have shipped.

3. UPS will attempt or schedule a drop-off at your shipping address, requiring a valid state ID and signature for the alcohol.

States we can Ship Wine

Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Mexico, New York, No. Carolina, No. Dakota, Ohio, Oregon, Pennsylvania, So. Carolina, Tennessee, Virginia, Washington, West Virgina, Wisconsin, or Wyoming.

UPS Shipping Options

UPS provides wine delivery service for us, requiring an adult signature at time of drop off.

UPS Ground - 7 to 10 days for your delivery to arrive at your door.

UPS 2 Day Air - 2 to 4 days to arrive at your delivery address.

Make sure to enter the most relevant phone number during checkout so UPS may coordinate drop off with you if necessary.

Quality Guarantee

Our merchandise is guaranteed quality. If for any reason you have a problem with your order, please contact us within 14 business days at 541-410-1470 or on our contact page and we will have you ship your product back to us for review and refund via UPS or FedEx wine delivery services.

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