Legal Terms and Conditions

Terms and Conditions

The Good Drop Wine Shoppe, sells wine subject to the following terms and conditions. By placing an order with The Good Drop Wine Shoppe, the buyer agrees to the following:

Age

All customers assert and affirm that they are at least 21 years old. The Good Drop retains the right to use reasonable means to verify a buyer’s age and reserves the right to refuse to sell wine to anyone. All shipments require that the carrier verify the age of the recipient before delivery. In most locations, it is illegal for anyone under the age of 21 to attempt to purchase alcohol. The Good Drop will comply with any legal entity in the prosecution of anyone under the age of 21 attempting to buy alcohol.

Location of sale

With title passing from The Good Drop to the buyer at the time of purchase. The Good Dropis acting as the buyer’s agent in arranging transport. The buyer affirms that in requesting that The Good Drop ship wine, he or she is acting in accordance with the laws of the location of delivery. Any shipment that is seized or destroyed due to violation of shipping laws or common carrier policy is not refundable.

Shipping

The Good Drop will endeavor to follow specific shipping instructions. Such instructions should be indicated at time of purchase or emailed to www.thegooddropwineshoppe.com Lacking specific shipping instructions, The Good Drop will endeavor to ship in the most economical way conducive with safe travel at a time of its choosing. The Good Drop's shipper of choice is UPS which will be used to most locations. For large shipments, commercial trucking companies can be arranged. Customers may make arrangements with The Good Drop to use their own common carrier account or pick up their order at our Bend, Oregon address by contacting www.thegooddropwineshoppe.com Depending on the circumstances, shipping charges will be collected at the time of order or the time of shipment. In cases where excess funds have been collected due to combining orders, changing shipping methods, etc., a refund for unused funds will be provided. Where funds previously collected do not cover the costs of shipping, an additional amount may be charged at time of shipment.

Holding Wine

The Good Drop will hold customer orders for modest period of times on request or to avoid shipping during inclement weather, especially during the summer. This is done at no charge as a courtesy for our customers. Wine so held remains the property of the buyer. The Good Drop reserves the right to move wine to an alternate storage facility and/or to charge for the storage for especially large orders or for orders held for an especially long period of time.

Shipping Address

A street address at which an adult over 21 years of age or older is available during daytime hours to receive wine is required. We therefore recommend a business address wherever possible. Wine cannot be shipped to a P.O. Box nor to an APO address. It cannot be shipped via the United States Postal Service. If wine is not accepted on the first delivery attempt, The Good Drop reserves the right to invalidate its quality guarantee as repeated delivery attempts may subject the wine to undue temperature stress.

Quality Guarantee

The Good Drop guarantees that wine is in excellent condition, or the condition that is stated in its offer, at time of delivery if it is shipped by the method recommended by The Good Drop, within the laws of the state into which it is shipped and is accepted on the first delivery attempt. If you receive a bottle of wine for which the condition is not excellent and which does not match the description, please notify us at www.thegooddropwineshoppe.com within 24 hours. The Good Drop cannot accept return of any bottle of wine that has been opened or altered nor any bottle of wine that has been out of its possession for more than 6 months.

Excellent condition is based on the age of the wine. For bottles less than 20 years old, it is: base neck fill or better (fill within 3 cm of the bottom of the cork if the bottle has no shoulder), no sign of seepage or cork failure, relatively clean and undamaged label and capsule. Good wine color. Small nicks or marks on the label or capsule do not count against excellent condition. For wines over 20 years old, top shoulder fill or better (within 4 cm of bottom of cork if bottle has no shoulder), relatively intact label and capsule. Good wine color. Modest label or capsule nicks, tears, moisture stains, mildew stains, discoloration or oxidation does not count against excellent condition for wines of this age. Older white wines often take on a golden or orange color. Older red wines often take on a brick tone. Such color change does not count against excellent condition if it is consistent with the wine and the age.

For high value bottles of older wine, we can provide digital photos. Please contact us here with your inquiry.

Order Cancellation

If you make an error in ordering, please notify immediately. There is a 5% restocking fee for any order cancelled after being made once the credit card batch has run (usually the evening of the same day). Orders are non-cancelable after 30 days from the date on the invoice, including wines being held in our warehouse.

Pre-Arrival items

The Good Drop sells some of its items on a pre-arrival or futures basis. At time of sale, an estimated arrival time will be provided. This is only an estimate. Due to circumstances beyond The Good Drop's control, some items may be delayed beyond the expected date. Please contact us with questions about the status of your pre-arrival items.

Taxes

Sales taxes may be charged for shipments into other states where such laws apply. Shipment to some countries outside of the United States requires the payment of duties by the recipient. Recipients outside the United States are required to know and comply with the laws of their countries.

Representation of Suitability

While The Good Drop thoroughly inspects each bottle of wine that it sells and endeavors to describe each bottle that it does not deem to be in excellent condition that might affect its drinkability, certain spoilage mechanisms are undetectable. The Good Drop makes no specific representation of drinkability of any particular bottle of wine. The Good Drop makes no representation of the suitability of any particular bottle of wine as an investment or for any other purpose.

Availability and pricing

Prices and availability are subject to change without notice. Due to variations in condition and sourcing, different bottles of the same wine may occasionally be posted with different prices. Due to the real time nature of our website, items are not removed from our inventory until after successful ‘check out’. Invoices, verbal and email confirmation notwithstanding, no item is guaranteed to be available until it has been pulled for shipping.

Errors

The Good Drop Wine Shoppe works very hard to accurately describe all products and provide world class service in all aspects of its operation. Please notify immediately if you believe an error has occurred and we will attempt to rectify it or reach an amicable arrangement. Our maximum liability in any circumstance is limited to the purchase price of an item.

Chris Oatman
The Good Drop Wine Shoppe - Contact

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